Privacy Policy

This Privacy Policy describes how UK Peptides (uk-peptides.eu) collects, uses, and protects information in connection with our website and services.

1. Data We Collect

When you place an order, we collect:

• Name and surname
• Email address
• Shipping address (street, postcode, city, country)
• Order details (product, quantity, price)

We do not collect or store payment card details. All payment processing is handled by Peptide-Pay, an independent third-party processor. We receive only a transaction confirmation and your order metadata.

We collect standard server access logs (IP address, user agent, pages visited) for security and performance purposes.

2. How We Use Your Data

• To fulfil your order and arrange delivery
• To send order confirmation and shipping notifications to your email address
• To respond to enquiries you send us
• To comply with applicable legal obligations

We do not use your data for marketing purposes without your explicit consent. We do not sell, rent, or share your personal data with third parties except as described in this policy.

3. Data Sharing

Your data is shared with:

• Peptide-Pay — our payment processor. Receives email address, order amount, and metadata necessary to process payment and send confirmation. Peptide-Pay's own privacy policy governs their handling of your data.
• Shipping provider — your name and delivery address are shared with the courier to fulfil your order.
• Vercel — our hosting infrastructure provider. Processes requests and logs in accordance with their privacy policy.

4. Data Retention

Order records are retained for a minimum of 5 years to comply with commercial and tax record-keeping obligations. Email addresses are retained until you request deletion or until retention is no longer necessary for the purposes described above.

5. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal retention obligations)
• Object to processing of your data
• Lodge a complaint with the Information Commissioner's Office (ICO) in the UK

To exercise these rights, contact us at: contact@uk-peptides.eu

6. Cookies

This site uses only functional cookies necessary for checkout and research gate confirmation. We do not use advertising cookies or cross-site tracking. No cookie consent banner is required for strictly necessary cookies.

7. Security

All data transmitted between your browser and this site is encrypted via TLS (HTTPS). We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure.

8. Changes to This Policy

We may update this policy from time to time. Material changes will be noted with a revised "Last updated" date at the top of this page.

9. Contact

For privacy-related queries: contact@uk-peptides.eu